This Privacy Policy (“Policy”) is provided by iLendAI LLC (“Company,” “we,” “us”) to describe our privacy practices regarding the collection, use, and disclosure of data obtained through our Interface. By accessing or interacting with the Interface, Users agree to be bound by the terms of this Policy.

 

I.Definitions

 

For the purposes of this Privacy Policy, the following terms shall have the meanings set forth below:

 

1.“Customer” means the party that enters into a Software as a Service Agreement with the Company and on whose website or designated platform the Interface is deployed.

2.“User” means any individual who visits or interacts with the Customer’s website or other designated digital platform where the Interface is deployed. Users engage with the Interface by responding to prompts, providing data, or otherwise interacting with the Interface, thereby generating information that may be used in accordance with this Policy.

3.“Interface” means the specific AI-powered chatbot component that is embedded onto the Customer’s website or similar platform.

 

II.Scope of Information Collected

 

Through the Interface, the Company collects the following information:

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III. Collection Methods and Use of Information

 

A. Collection Methods

 

Information is collected automatically when Users interact with the Interface and through voluntary submissions.

 

B.Use of Collected Data

 

The Company uses the information to:

 

1.Operate, maintain, and enhance the Software and Interface.

2.Generate lead reports and provide analytics to the Company’s Customers.

3.Improve user experience and develop new features.

4.Communicate administrative notices or updates.

 

C.Separation from Customer Policies

 

The data collection practices outlined in this Policy pertain solely to the Company’s operations and are independent of any data collection or privacy practices that the Customer may implement on its website or other digital platforms. While the Company may furnish the Customer with certain agreed-upon data or summarized reports upon request, such disclosure does not transfer any ownership or control over the data to the Customer. The Company’s handling of data is governed exclusively by this Policy.

 

IV.Consent and User Acknowledgement

 

By using the Interface, Users consent to the collection, use, and disclosure of their information as described in this Policy. This consent is an integral condition of accessing and using the Interface.

 

V.Data Sharing and Disclosure

 

The Company collects and retains data from Users via the Interface for purposes including lead analysis, performance optimization, product development, and compliance with legal obligations. The Company will provide to the Customer only those data elements and reports that have been expressly agreed upon in writing. All other raw data, including detailed user interactions, shall remain under the sole control of the Company. The Company may also use aggregated or anonymized data for internal analytics and marketing purposes.

 

VI.Data Subject Rights

 

Where applicable under relevant data protection laws, Users may have the right to access, correct, or request deletion of their personal information. To exercise these rights, Users should submit a request to the Privacy Compliance Officer using the contact information provided below. The Company will process such requests in accordance with applicable legal requirements and within a reasonable timeframe.

VII.Security of Information

 

The Company employs industry-standard administrative, technical, and physical safeguards to protect the confidentiality and integrity of the information collected through the Interface and updates the security measures periodically. While no data transmission method over the Internet is completely secure, we continuously work to maintain robust security measures.

 

VIII.Changes to This Policy

 

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon notice, which may be provided via email to registered addresses and/or by posting an updated version on the Interface. Continued use of the Interface following any modifications constitutes acceptance of the revised Policy. Users are encouraged to review this Policy periodically.

 

IX.Contact Information

 

If you have any questions regarding this Privacy Policy or our data collection practices, please contact:

 

iLendAI LLC

Subject: Attn: Privacy Compliance Officer

Email: support@ilendai.co